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VE:Awards 2019 

All Creative Branding are the kind sponsors for the VE:Forum Visitor Experience Awards 2019.

In 2018, we launched the VE:Forum Visitor Experience Awards. Now in its second year the scheme recognises the fantastic work Visitor Experience teams do in museums, galleries and visitor attractions across the UK & Ireland.  Museums, galleries and visitor attractions were invited to nominate teams and individuals whom they feel deserve recognition. This is the first UK / Irish awards scheme of this type.

The award scheme is free to take part in and all nominees are invited to the awards ceremony which this year will be held at the London Transport Museum in August 2019. We believe passionately in ensuring all of our events are free to attend to ensure that our events are as accessible as possible to members whether they are small local or big national organisations. 

Scroll down to see the organisations shortlisted and winners for the 2019 VE:Awards.

Meet the 2019 Judging Panel

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  • Emmajane Avery, Chair of Kids in Museums
  • ​Sunny Jouhal, General Manager, Coca Cola London Eye,  Merlin Entertainments
  • Aleš Kosejk, Head of Business Development, Visit Greenwich
  • Abi Godfrey, Co-founder of @FoHMusuems
  • Claire Madge, Museum Consultant, Volunteer, Blogger and the founder of Autism in Museums
  • Jeremy Gray, EMEA Sales Director, Accesso Solutions
  • Beverley Law, Founder & Managing Director, All Creative Branding
  • Rachel Read, Director, Blooloop

Learn more about everyone by click here

The Award Categories 2019

​Visitor Experience Team of the Year

This award recognises teams that have really developed and/or delivered in the last 12 months. We are looking to recognise teams that have delivered consistently excellent service to their visitors, that have sought to do things differently, that support each other and that are just generally great!
​
​2019 Shortlist:
  • St Michaels Mount 
  • Lanhydrock (National Trust)
  • Royal Museums Greenwich
  • London Transport Museum (Winner)

​Visitor Experience Manager of the Year

This award recognises the amazing managers working in the sector. We are looking to award an individual who has excelled in their role in the last 12 months. We are looking for someone who is passionate about their team, visitors, venue and more generally Visitor Experience.

2019 Shortlist:
  • Rebecca Glover, Castle Drogo (National Trust)
  • Richard Grudzinski, Standen House and Garden (National Trust) (Winner)
  • Vincenza Rubini, V&A
  • Lyndsey Feeney, Osterley Park and House (National Trust)

 Special Project of the Year

This award seeks to recognise VE teams that have delivered exceptional special projects (within the last 12 months). This could be the opening of a new exhibition, , space, venue, pop up, event, tour, festival, the launch of a new strategy, staff engagement programme, membership programme, ticketing system etc. We are looking for VE led projects or a project where the VE team have been considerably influential.

2019 Shortlist:
  • Kew Palace (Winner)
  • Chastleton House (National Trust)
  • Hampshire County Council
  • The Whitworth​

 Volunteer Led Visitor Experience of the Year

This award recognises volunteer teams that have really developed and/or delivered in the last 12 months. We are looking to recognise volunteer teams that have delivered consistently excellent service to their visitors, that have sought to do things differently, that support each other and that are just generally great!

2019 Shortlist:
  • The Holburne Museum
  • Imperial War Museums
  • Hampshire County Council
  • Painshill Park (Winner)

Accessible Visitor Experience of the Year

This award recognises Visitor Experience teams who are focusing on making their attractions as accessible as possible. We are seeking to award unique projects and initiative that go beyond basic accessibility and that seek to embed access into their organisation’s culture; whether accessibility is improved physically, intellectually, socially or economically. 

2019 Shortlist:
  • National Museums Liverpool
  • The National Museum of Computing
  • Tower Bridge, City of London Corporation
  • The Postal Museum (Winner)
​

All Creative Branding are the kind sponsors for the VE:Forum Visitor Experience Awards 2019.
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  • Home
  • Events
    • Seminar >
      • 2025 VE:Seminar
      • 2024 VE:Seminar
      • 2021 VE:Seminar
      • 2019 VE:Seminar >
        • 2019 Speakers
      • 2018 VE:Seminar >
        • 2018 Speakers
      • 2017 VE:Seminar
    • Meetups
    • Awards >
      • VE:Awards 2019 >
        • Judging Panel 2019
  • About us
    • VE:Histroy
  • Resources
  • Blog
  • Contact & Support