Visitor Experience Seminar 2021
Our free seminar is virtual for 2021 and will be even more inspiring, insightful and interactive than ever.
After an enforced break in 2020, this year's programme is expanded to two days and packed with short, inspiring talks from leaders of visitor-facing teams in museums, galleries, visitor attractions and their commercial partners.
Also new this year is our first panel discussion on how visitor experience teams can respond to, and represent, important principles of Equality, Diversity & Inclusion; and a VE:Hack workshop on ensuring the skills gained and lessons from challenges overcome during the pandemic are maximised for professional development.
Whilst the world has changed, the VE:Forum is as committed as ever to hosting a seminar with real lessons to learn and ideas to take into your own organisation.
After an enforced break in 2020, this year's programme is expanded to two days and packed with short, inspiring talks from leaders of visitor-facing teams in museums, galleries, visitor attractions and their commercial partners.
Also new this year is our first panel discussion on how visitor experience teams can respond to, and represent, important principles of Equality, Diversity & Inclusion; and a VE:Hack workshop on ensuring the skills gained and lessons from challenges overcome during the pandemic are maximised for professional development.
Whilst the world has changed, the VE:Forum is as committed as ever to hosting a seminar with real lessons to learn and ideas to take into your own organisation.
Speakers
Sacha Coward - Freelance Museum Professional
Philippa Rawlinson - National Memorial Arboretum
George McLean - Complete Works
Hayley Carlyle - National Museums Liverpool
Kingston Myles - English Heritage
Hannah Bryan - National Videogame Museum
Frances Sampayo - Chelsea Physic Garden
Adam Goymour - Roarr! Dinosaur Adventure
Hannah Monteverde – BeWILDerwood
Mark Ellis - National Memorial Arboretum
Rachel Mackay - Kew Palace, Historic Royal Palaces
Paul Gibbons - Royal Albert Hall
Carly Straughan - Consultancy
Philippa Rawlinson - National Memorial Arboretum
George McLean - Complete Works
Hayley Carlyle - National Museums Liverpool
Kingston Myles - English Heritage
Hannah Bryan - National Videogame Museum
Frances Sampayo - Chelsea Physic Garden
Adam Goymour - Roarr! Dinosaur Adventure
Hannah Monteverde – BeWILDerwood
Mark Ellis - National Memorial Arboretum
Rachel Mackay - Kew Palace, Historic Royal Palaces
Paul Gibbons - Royal Albert Hall
Carly Straughan - Consultancy
TESTIMONIALS
"Over the last few years, the VE:Forum had gone from strength to strength thanks to the passion and commitment from its wonderful four co-founders. For me the VE:Forum has been the ultimate place to meet colleagues in the VE world, share experiences and knowledge whether this by at an event (both in-person and online), through introductions or at the annual highlight of the VE: conference and awards. I am proud to be a member of the VE:Forum."
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"The VE:Forum allows me to connect with an amazing range of industry experts, giving me the space to learn from others and a sounding board for my ideas. The range of events that the forum put on across the year is really diverse and always incredibly interesting. I value the connections the forum has given me, and the network has been absolutely vital during the coronavirus pandemic. I always highly recommend colleagues working in visitor experience to get involved with the forum and benefit from the fantastic network they have created."
Claire Griffin
Head of Operations at Watts Gallery - Artists' Village. Visitor Experience & Operations Specialist | Lecturer in Arts Management |
"From personal experience, I've found the VE Forum a fantastic support network for those working in the tourism industry. As a group of like-minded, strong inspirational leaders, the guidance and advice that is freely shared amongst its members is invaluable to all. The range of events the VE Forum have run has allowed for the ability to focus on specific topics to meeting up for a fun and informal night out. A brilliant forum to be a member of and a must for anyone in visitor experience."
Gemma Carter
Retail, Tour and Museum Operations Controller at Arsenal F.C |
Get in touch |
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