2017 Seminar Overview
Hosted at: MUSEUM OF LONDON, 4 AUGUST 2017
#VESeminar
|
|
|
|
|
|
|
|
|
Why Attend the Event?
The day will be fast-paced with a series of speakers delivering quick 10 minute presentations. Following the seminar, all delegates are invited to join us at a drinks reception kindly sponsored by our friends at Artisan People. Delegates will have the opportunity to network with each other as well as meet all our speakers.
The seminar is open to anyone working in a role that helps ensure a fantastic experience for visitors. This seminar will provide a great development opportunity for staff and managers are encouraged to bring their teams.
Speakers and Topics
Amy Pitts
Houses of Parliament Leading The Unexpected: What We Have Learned Ceri Sheppard The House of St Barnabas Supporting People Back Into Work: A Social Business Approach Claire Madge @TinctureofMuse / tinctureofmuseum.wordpress.com Early Birds Autism Mornings At The Science Museum - A Family View Derek Williams The WOW! Awards The Best Customer Service Isn’t Always American Georgina Grubb & Beverley Law Historic Royal Palace & All Creative Branding Beauty and the Beast: Reflecting Visitor Expectations & Managing Unexpected Behaviours Ian Rudge Metropolitan Police Project ARGUS / Project Griffin |
Jon Young
BDRC Continental Five Ways Attractions Can Deliver Emotional Experiences Karl Roberts Natural History Museum Developing & Increasing Revenue From Donation Boxes Lois Honeywill & Laura Chiplin Victoria & Albert Museum Managing Your Team: Staff Sickness and Absence Paul Gibbons Design Museum Beyond The Finish Line: How To Keep Running After Completing A Major Project Stephanie Roberts Amgueddfa Cymru - National Museum Wales Making our Museums Dementia Friendly |